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Business Services

for personal, professional & team development in the work context:

'I will pay more for the ability to handle people than for any other skill'
John D. Rockefeller

All Smith & Friends' activities are tailored to integrate with our clients' cultural and organisational requirements. Each event is different, because each person or group of delegates is unique. We teach - and demonstrate - behavioural flexibility.

Here are some of the organisations for which I have coached or trained people:
The Environment Agency, Hewlett-Packard Laboratories, Eagle Star Insurance, Orange, HSBC, First Direct, Barclays Bank, Reuters, Arthur D Little, Royal & Sun Alliance, Mars Confectionery, Four Square, Information Services International, Bristol United Healthcare Trust, The Market Research Society, Taylor Nelson Soffres, Seagram, Jewsons, Eliza Tinsley, Lotus, The Northern Centre for Cancer Treatment, Newcastle Paediatric Oncology Team, Brighton Hove & East Sussex Health Authority, The Eastman Institute, Birkbeck College, Serco, Land Securities Group, World Class International, Penwith College, Truro College.

Small Business Partnerships

'The best way to be ready for the future is to invent it' - John Scully

WHO CAN YOU TURN TO WHEN YOU'RE THE BOSS?

Is all the weight on your shoulders?

I have run small businesses here and in the USA.  I can offer personal experience and current best practice in how to make sense of your situation and make it work for you.

As your Professional Coach,  I will be on your side in a relationship that is confidential, practical and focused firmly on helping you to create the success you want.

I can help you to tap in to your creativity and experience so you can make better decisions, prioritise wisely and delegate effectively to free up more of your time so you can plan your next moves.

LET US BE YOUR 'TRAINING DEPARTMENT'

Whenever people rub together, friction is likely to occur. Smith & Friends offer the most advanced practical technology for easing human interaction.

We offer the 'How to' for core management skills, effective communication, and other money and time-saving know-how. See Business Services for details. Everything we teach is based on analysis of real high performers in real situations. We offer the fast track to best practice.

If your organisation has no training department, Smith & Friends can create a programme of training and coaching tailored exactly to your needs. Please contact us to discuss your requirements, so we can propose a practical solution to fit your budget.

Smith & Friends

Smith & Friends is based in Cornwall.

Smith & Friends was initiated in 2000 as a network-based organisation. The concept is of an flexible resource providing the highest quality specialist trainers and coaches for clients of all sizes - from Major corporations like Hewlett Packard and Eagle Star Insurance
to small businesses and private individuals.

The advantage of operating this way is in minimizing the overhead to allow us to provide the very best training, coaching and facilitation at keenly competitive prices.

We aim to build long-term relationships with our clients. After we meet to discuss how you want to develop your people, the network members form a powerful resource so that we can ensure that your organisation gets exactly what you need to achieve a competitive edge.

Friends

Profile - Graham Shaw

Graham is the founder of Vision Learning and Development. He has extensive business training experience and is a former training manager at British Airways.

He specialises in training trainers and presenters and in business applications of NLP. He has trained thousands of people around the world and is known for his use of fast cartoon drawings during presentations. He teaches these skills along with advanced trainer skills in his Master Classes for trainers. Graham also takes his skills into schools to teach Accelerated Learning to students and teachers. He is a Master Practitioner and Certified Trainer of NLP.

Profile - Ralph Nelson-Tucker

Ralph is dedicated to improving personal performance in a corporate environment. A training and development professional, with employed experience in large and small companies and self-employed experience with major organisations and SMEs, he is commercially-focused, a communicator, motivator, leader and developer of people. He spent 8 years in senior sales management, training and business planning roles with Forte Hotels.

Ralph's key skills lie in sales management, training and development and presenting. He brings a wealth of experience, skill and knowledge, focussed on improving a wide range of communication skills for greater interpersonal effectiveness. Ralph also holds diplomas in psychometric profiling and business excellence. He is a certified NLP Practitioner, is IT literate, fluent in French and a keen musician.

Contact us to learn more.

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